This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
SB Safety Programme
The health of our partners, employees and guests comes first. That is why at SB HOTELS we have implemented all the recommended health and safety protocols to make sure your experience will not only be unforgettable, but also safe.

Protocols in our facilities
- The facilities are cleaned and disinfected more frequently.
- Use of hospital-grade cleaning products that are innocuous and safe for human health.
- You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory.
- We have put up protective screens in customer service areas.
- No more than 2 people can use the lift at the same time and must wear a mask while inside.
- Sanitiser, gloves and masks available to guests.
- The air conditioning system has been adjusted to guarantee the air is in constant circulation.
- Spaces have been redistributed to ensure social distancing measures.
- Insofar as possible, payments should be done by credit card.

Protocols in our rooms
- Rooms are cleaned in accordance with the 5 HTA protocols, which aim to thoroughly disinfect high-risk contact areas.
- We can provide minibar service upon request.
- Room keys are disinfected before handing them over to guests.
- Towels and bed linen are washed at high temperatures.
- Remote controls are wrapped in plastic that will be changed regularly.
- Open or foot-operated waste bins lined with a bag.
- Vent filters are cleaned regularly.

Protocols in our pools and gyms
- Disinfection products available for guests.
- Respect the safety distance.

Catering protocols
- Buffet or breakfast depending on the area, prepared with every safety guarantee and a commitment to quality and proximity.
- Shared products have been replaced with single-dose alternatives.
- Orders are served following all safety measures.

Protocols of our employees
- All members of staff know the new health and safety protocols.
- Our employees have been provided with the necessary personal protective equipment.

Check our SB SAFETY PROGRAMME to learn about the safety protocols we have implemented at SB HOTELS.