SB Safety Programme

The health of our partners, employees and guests comes first. That is why at SB HOTELS we have implemented all the recommended health and safety protocols to make sure your experience will not only be unforgettable, but also safe.

SB Hotels

Protocols in our facilities

  • The facilities are cleaned and disinfected more frequently.
  • Use of hospital-grade cleaning products that are innocuous and safe for human health.
  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory.
  • We have put up protective screens in customer service areas.
  • No more than 2 people can use the lift at the same time and must wear a mask while inside.
  • Sanitiser, gloves and masks available to guests.
  • The air conditioning system has been adjusted to guarantee the air is in constant circulation.
  • Spaces have been redistributed to ensure social distancing measures.
  • Insofar as possible, payments should be done by credit card.
SB Hotels

Protocols in our rooms

  • Rooms are cleaned in accordance with the 5 HTA protocols, which aim to thoroughly disinfect high-risk contact areas.
  • We can provide minibar service upon request.
  • Room keys are disinfected before handing them over to guests.
  • Towels and bed linen are washed at high temperatures.
  • Remote controls are wrapped in plastic that will be changed regularly.
  • Open or foot-operated waste bins lined with a bag.
  • Vent filters are cleaned regularly.
SB Hotels

Protocols in our pools and gyms

  • Limited access.
  • Using a towel is obligatory.
  • Disinfection products available for guests.
  • Hammocks must be at least 1.5 metres apart.
  • There will be a designated member of staff to manage the hammocks.
  • If you wish to use the Gym or Spa, please make your reservation at Reception.
  • Respect the safety distance.
  • Hammam, sauna and changing rooms are closed.
  • Disinfect and ventilate the gym after each session.
SB Hotels

Catering protocols

  • Continental or Buffet breakfast depending on the area, prepared with every safety guarantee and a commitment to quality and proximity.
  • Shared products have been replaced with single-dose alternatives.
  • Limited access to ensure the safety distance is maintained between tables and guests.
  • We use non-reusable tablecloths and napkins.
  • Orders are served following all safety measures.
  • The hotel offers take-away meals.
  • The restaurant and café menus have been removed from dining areas.
SB Hotels

Protocols of our employees

  • All members of staff know the new health and safety protocols.
  • The staff will have their temperature taken daily.
  • Our employees have been provided with the necessary personal protective equipment.
  • Staff uniforms are washed and disinfected daily.
  • Reception staff will disinfect the counter every time they finish attending a guest.
SB Hotels

Check our SB SAFETY PROGRAMME to learn about the safety protocols we have implemented at SB HOTELS.